FAQ

Most frequent questions and answers

It will usually take 7-30 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.We are not responsible for delays caused by the customs department in your country.

We ship from our partnered warehouses & factories located in EU, US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialise in different areas of manufacturing.

Yes, shipping is Free Worldwide on all products! No hidden fees or suprises however for most countries you will not have to pay customs, but it depends on which city you live in and if you order more than 1 piece.

We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts. We will us it to improve your experience on this website!

We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal! We hope to add more over a period of time if you have any suggestion feel free to contact us. 100% Secure SSL Checkout!

All inquiries can be forwarded to info@terriergeek.com. Or you can send us a message on Facebook or Instagram. We are every day 24 hours ready and happy to help you!